AutoDiscoverConnectivityFailed
We were not able to successfully connect to Autodiscover
SmtpDomain
ourdomain.leeds.sch.uk
Test Results
AutoDiscoverCName
autodiscover.outlook.com
AutoDiscoverCName
autodiscover.outlook.com
AutoDiscoverTargetEmailAddress
myaccount@ourdomain.leeds.sch.uk
AutoDiscoverResultingEmail
myaccount@ourdomain.leeds.sch.uk
AutoDiscoverExternalMailboxServer
outlook.office365.com
AutoDiscoverInternalRpcClientServer
75001463-c474-4dfa-9400-7d4fa1149d3a@ourdomain.leeds.sch.uk
AutoDiscoverAuthenticationType
Basic
AutoDiscoverUserDn
/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=7821c929f6be4fbbb99cf9a8e0bae520-myaccount
AutoDiscoverHomeMdbDn
/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=75001463-c474-4dfa-9400-7d4fa1149d3a@ourdomain.leeds.sch.uk/cn=Microsoft Private MDB
AutoDiscoverUserDomain
myaccount@ourdomain.leeds.sch.uk
OutlookAnywhereConnectivityFailed
We were not able to successfully connect to your email server via the Outlook Anywhere feature.
SingleSignOnConnectivityFailed
We were not able to successfully authenticate using Office 365 single sign on (identity federation).
SingleSignOnUpn
myaccount@ourdomain.leeds.sch.uk
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for myaccount@ourdomain.leeds.sch.uk.
Testing Autodiscover failed.
Test Results
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Results
Attempting to test potential Autodiscover URL https://ourdomain.leeds.sch.uk/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Results
Attempting to resolve the host name ourdomain.leeds.sch.uk in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: Host ourdomain.leeds.sch.uk couldn't be resolved in DNS InfoNoRecords.
Attempting to test potential Autodiscover URL https://autodiscover.ourdomain.leeds.sch.uk/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Results
Attempting to resolve the host name autodiscover.ourdomain.leeds.sch.uk in DNS.
The host name resolved successfully.
Additional Details
Additional Details: IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137
Testing TCP port 443 on host autodiscover.ourdomain.leeds.sch.uk to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: A network error occurred while communicating with the remote host.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Results
Attempting to resolve the host name autodiscover.ourdomain.leeds.sch.uk in DNS.
The host name resolved successfully.
Additional Details
Additional Details: IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137
Testing TCP port 80 on host autodiscover.ourdomain.leeds.sch.uk to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: A network error occurred while communicating with the remote host.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Test Results
Attempting to locate SRV record _autodiscover._tcp.ourdomain.leeds.sch.uk in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Attempting to resolve the host name ourdomain.leeds.sch.uk in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: Host ourdomain.leeds.sch.uk couldn't be resolved in DNS InfoNoRecords.
Testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Results
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for myaccount@ourdomain.leeds.sch.uk.
Testing Autodiscover failed.
Test Results
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Results
Attempting to test potential Autodiscover URL https://ourdomain.leeds.sch.uk/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Results
Attempting to resolve the host name ourdomain.leeds.sch.uk in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: Host ourdomain.leeds.sch.uk couldn't be resolved in DNS InfoNoRecords.
Attempting to test potential Autodiscover URL https://autodiscover.ourdomain.leeds.sch.uk/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Results
Attempting to resolve the host name autodiscover.ourdomain.leeds.sch.uk in DNS.
The host name resolved successfully.
Additional Details
Additional Details: IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137
Testing TCP port 443 on host autodiscover.ourdomain.leeds.sch.uk to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: A network error occurred while communicating with the remote host.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Results
Attempting to resolve the host name autodiscover.ourdomain.leeds.sch.uk in DNS.
The host name resolved successfully.
Additional Details
Additional Details: IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137
Testing TCP port 80 on host autodiscover.ourdomain.leeds.sch.uk to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: A network error occurred while communicating with the remote host.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Test Results
Attempting to locate SRV record _autodiscover._tcp.ourdomain.leeds.sch.uk in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Attempting to locate SRV record _autodiscover._tcp.ourdomain.leeds.sch.uk in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Testing Single sign-on for user: myaccount@ourdomain.leeds.sch.uk.
Single sign-on test failed.
Test Results
The Microsoft Connectivity Analyzer is attempting to retrieve domain registration and to validate federation status information for user myaccount@ourdomain.leeds.sch.uk.
Domain registration was retrieved and validated successfully.
Test Results
The Microsoft Connectivity Analyzer is attempting to retrieve domain registration information for user myaccount@ourdomain.leeds.sch.uk from the Microsoft Org ID service.
The domain registration information was obtained successfully.
Additional Details
Additional Details: Successfully obtained domain registration information from the Microsoft Org ID service. Response: <RealmInfo Success="true">
<State>3</State>
<UserState>2</UserState>
<Login>myaccount@ourdomain.leeds.sch.uk</Login>
<NameSpaceType>Federated</NameSpaceType>
<DomainName>ourdomain.LEEDS.SCH.UK</DomainName>
<FederationGlobalVersion>-1</FederationGlobalVersion>
<AuthURL>https://adfs.ourdomain.leeds.sch.uk/adfs/ls/</AuthURL>
<IsFederatedNS>true</IsFederatedNS>
<STSAuthURL>https://adfs.ourdomain.leeds.sch.uk/adfs/services/trust/2005/usernamemixed</STSAuthURL>
<FederationTier>0</FederationTier>
<FederationBrandName>ourdomain.LEEDS.SCH.UK</FederationBrandName>
<AllowFedUsersWLIDSignIn>false</AllowFedUsersWLIDSignIn>
<Certificate>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</Certificate>
<MEXURL>https://adfs.ourdomain.leeds.sch.uk/adfs/services/trust/mex</MEXURL>
<SAML_AuthURL></SAML_AuthURL>
<PreferredProtocol>1</PreferredProtocol>
<EDUDomainFlags>0</EDUDomainFlags>
</RealmInfo>
The Microsoft Connectivity Analyzer is analyzing the domain registration received for user myaccount@ourdomain.leeds.sch.uk.
No errors were found in the domain registration.
Attempting to resolve the host name adfs.ourdomain.leeds.sch.uk in DNS.
The host name resolved successfully.
Additional Details
Additional Details: IP addresses returned: 82.203.3.184
Testing TCP port 443 on host adfs.ourdomain.leeds.sch.uk to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: A network error occurred while communicating with the remote host.
Testing TCP port 443 on host adfs.ourdomain.leeds.sch.uk to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
Additional Details: A network error occurred while communicating with the remote host.

Analysis Rule for AutoDiscover
UserMessage: We were not able to successfully connect to Autodiscover
Analysis Rule for OutlookAnywhere
UserMessage: We were not able to successfully connect to your email server via the Outlook Anywhere feature.
Analysis Rule for OutlookAnywhere
AdminMessage: A network error occurred while communicating with the remote host.
Analysis Rule for SingleSignOn
UserMessage: We were not able to successfully authenticate using Office 365 single sign on (identity federation).

Connectivity Tests Metadata
Symptom: I can't log on with Office Outlook
Parameters
OlaUseAutodiscover : True
UiCulture : en-US
AutodiscoverUserDomain : myaccount@ourdomain.leeds.sch.uk
UsingSSO : True
SingleSignOnUpn : myaccount@ourdomain.leeds.sch.uk
ManualSettings : False
AutodiscoverEmailAddress : myaccount@ourdomain.leeds.sch.uk
AutodiscoverUserPassword : System.Security.SecureString
ConnectivityTest: OutlookAnywhere, OutlookAnywhereMonitoring

Version: Version 1.5 [15.00.0780.000] CompletedTime: 12 September 2013